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Should I Wait for the Other Insurance to Accept Liability Before Repairing My Car?

Waiting for an insurance company to accept fault after an accident can leave your vehicle sitting damaged for weeks. You do not have to wait for the other driver's insurer to finish their investigation before starting your collision repairs.

The Risks of Waiting for the Other Driver's Insurance

The primary risk of waiting for a third-party liability decision is that insurance investigations can drag on for weeks or even months while your car sits damaged. During this time, your vehicle may accumulate massive storage fees if it is sitting at an impound yard, or it may suffer secondary damage from being exposed to the Arizona heat. Under standard policy rules and state guidelines, vehicle owners have a duty to mitigate their damages, meaning you cannot simply let storage fees pile up indefinitely while waiting for a liability decision. If you delay, the insurer may refuse to pay for the excess storage days, leaving you personally responsible for those charges.

Using Your Own Collision Coverage to Start Repairs Immediately

You can bypass the liability delay entirely by filing a claim through your own collision coverage policy to get your vehicle repaired immediately. If you choose this route, you will pay your deductible directly to the repair shop when the work is completed. Once your insurance company successfully recovers the repair costs from the at-fault driver's insurance through a process called subrogation, they will typically reimburse you for your deductible. While this requires out-of-pocket money upfront for the deductible, it gets your vehicle back on the road safely without waiting for two insurance companies to finish arguing over fault.

Moving Your Vehicle Out of Storage to Avoid Fees

If your car is currently sitting at a police impound or a commercial tow yard in Glendale or Peoria, you must move it to a repair facility immediately to stop daily storage fees. Even if liability is heavily disputed, the insurance company will rarely pay for weeks of storage fees that could have been avoided by moving the car. Moving your vehicle to an independent repair shop like Liberty Collision Center stops the storage clock and ensures your vehicle is kept in a secure environment. We specialize in getting vehicles out of impound and storage lots fast, preventing tow yards from holding your vehicle hostage while the insurance companies delay.

Do not let your car pile up storage fees while insurance adjusters delay your claim. Contact Liberty Collision Center at (623) 931-2110 to arrange a tow directly to our secure shop and get an honest, independent damage assessment.

Why You Need an Independent Advocate During Liability Disputes

Insurance adjusters from both companies are focused on minimizing their financial exposure, which is why having an independent shop on your side is critical. At Liberty Collision Center, we work directly for you, the vehicle owner, not the insurance company. We document all physical evidence of the damage thoroughly, including structural issues and ADAS calibration needs, which can often help support your version of the accident during the liability dispute. Because we do not participate in insurance Direct Repair Programs (DRPs), we never cut corners to save the insurer money, ensuring your vehicle is restored to strict OEM safety standards.

  • Contact your own insurance company to see if using your collision coverage is the fastest path to starting repairs.
  • Instruct the tow yard to release your vehicle to an independent collision center immediately to stop daily storage fees.
  • Do not sign any liability waivers or bodily injury settlement agreements from the other driver's insurance without fully understanding your rights.
  • Ensure a comprehensive teardown and diagnostic scan are performed by an independent shop to document the full extent of the structural and mechanical damage.

Common Questions

Will my insurance rates go up if I use my own collision coverage when I am not at fault?

In Arizona, insurers are generally prohibited from raising your premiums or canceling your policy if you were not at fault for the accident. Using your own collision coverage to expedite repairs is a standard practice while liability is being determined. However, policy terms and state insurance regulations vary, so you should review your specific policy language with your agent.

What happens if the other insurance company denies liability after my car is already repaired?

If the other insurer denies liability and you used your own collision coverage, your insurance company will attempt to fight the denial through an industry arbitration process. If your insurer loses the arbitration, your deductible may not be refunded, but your vehicle will already be fully and safely repaired according to OEM standards. This eliminates the risk of driving a structurally compromised vehicle while waiting for a legal resolution.

Who pays for my rental car while waiting for a liability decision?

If you have rental car reimbursement on your own auto policy, your insurer will cover the rental cost up to your policy limits immediately. If you do not have this coverage and must rely on the other driver's insurance, they will not authorize or pay for a rental car until they have officially accepted liability. This is another reason why using your own coverage is often the fastest way to avoid being stranded.

Call Liberty Before You Make a Decision

If your insurance company is telling you where to take your car, your vehicle is sitting in an impound lot, or your claim is being delayed — call us first. We'll explain your options.