Why You Should Specify Your Destination Immediately at the Scene
Specifying your destination at the scene prevents your vehicle from being taken to an expensive municipal or private impound lot where daily storage fees accumulate. If you do not give the Glendale Police or Maricopa County Sheriff's deputy a specific destination, they will call a rotation tow truck to clear the road, and your car will be hauled to a storage yard of their choosing. These yards charge administrative fees and daily storage rates that can quickly exceed $100 per day. By directing the tow driver to transport your vehicle straight to Liberty Collision Center, you bypass these predatory storage fees and keep control of your vehicle from day one.
Does Insurance Cover Towing Costs Directly to an Independent Shop?
Yes, standard auto insurance policies generally cover the cost of towing your damaged vehicle directly to your chosen repair shop if you have collision coverage or if you are filing a claim through the at-fault driver's carrier. Insurance companies sometimes claim they will only pay for towing to their preferred Direct Repair Program (DRP) shops, but this is a steering tactic. Arizona drivers have the right to select any collision repair facility they trust. Liberty Collision Center is a fully independent shop that does not participate in restrictive DRP contracts, meaning we answer to you, not the insurance company, and we accept all insurance carriers.
If you are involved in an accident in Glendale, Peoria, Sun City, or West Phoenix, call Liberty Collision Center at (623) 931-2110. Tell the tow truck driver at the scene to deliver your vehicle directly to our shop at 7114 N 47th Ave Unit #1.
What to Do If the Police Already Towed Your Car to a Storage Lot
If the police have already towed your vehicle to a storage yard because you were injured or unable to specify a shop, you must authorize a licensed repair shop to retrieve it immediately to stop escalating storage fees. We specialize in getting vehicles out of West Valley impound and storage lots quickly. Our team handles the administrative headaches, coordinates with the tow yard, pays the initial release fees to get the vehicle moving, and transports it to our facility. Once your vehicle is safely at our shop, we perform a complete teardown, identify all structural damage, map out the required ADAS calibrations, and advocate for OEM parts during the insurance adjustment process.
- State your preference clearly: Tell the responding officer and the tow truck driver at the scene that you want your vehicle towed to Liberty Collision Center.
- Get the tow company's details: If your car must be moved immediately to clear traffic, write down the name, phone number, and address of the yard where they are taking it.
- Notify us immediately: Call our shop so we can prepare our facility to receive your vehicle and coordinate with your insurance carrier right away.