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Blog · Impound

How Do I Get My Car Out of a Glendale Tow Yard After an Accident?

If your vehicle was towed to a Glendale storage lot after a collision, you must act immediately to stop daily storage fees from eating up your vehicle's value. Every day your car sits in an impound yard, fees accumulate that your insurance company may refuse to pay in full.

Why You Must Move Your Car From a Glendale Tow Yard Immediately

Tow yards in Glendale and the West Valley charge daily storage fees that can range from $50 to over $150 per day, plus administrative and gate fees. Under Arizona insurance standards, you have a duty to mitigate damages, which means you cannot simply leave your vehicle at a tow yard and expect the insurance company to pay the entire bill without question. If you delay, you may be left paying hundreds of dollars out of pocket just to get your vehicle released to a repair shop.

How to Authorize the Release of Your Vehicle

To get your car out of a Glendale impound or tow lot, you must contact the tow yard directly and sign a release form allowing a licensed collision repair shop to tow it to their facility. Do not wait for the insurance adjuster to handle this; insurance companies often take days to assign an adjuster, during which time storage fees continue to mount. By directing an independent shop like Liberty Collision Center to pick up your vehicle, you take control of the timeline and protect your car from being held hostage.

If your car is currently stuck in a West Valley tow yard, call Liberty Collision Center at (623) 931-2110. We will coordinate the release, pay the upfront towing and storage fees to get your car out immediately, and bill the insurance company directly as part of your claim.

Who Pays the Upfront Tow Yard and Storage Fees?

While the insurance company of the at-fault driver (or your own collision coverage) is ultimately responsible for reasonable towing and storage costs, they rarely pay the tow yard directly in a timely manner. At Liberty Collision Center, we advocate for West Valley drivers by paying these predatory tow yard fees upfront to rescue your vehicle, then negotiating with the insurance company for reimbursement during the repair process. This stops the daily fee accumulation and ensures your vehicle is moved to a secure facility where proper structural and ADAS inspection can begin.

Common Questions

Can the insurance company force me to use their preferred tow yard or shop?

No, Arizona law guarantees you the right to choose any collision repair shop to fix your vehicle, which includes choosing who tows it from the impound lot. You are not obligated to use the insurance company's preferred yards or DRP shops, even if they claim it will speed up the process.

What documents do I need to release my car from a Glendale impound?

Typically, you will need a valid government-issued photo ID, proof of ownership such as the vehicle registration or title, and a signed release form authorizing your chosen repair shop to pick up the vehicle. If the vehicle was impounded by the police, you may also need to obtain a release form from the Glendale Police Department first.

Call Liberty Before You Make a Decision

If your insurance company is telling you where to take your car, your vehicle is sitting in an impound lot, or your claim is being delayed — call us first. We'll explain your options.